In November 2016 the Ministry of Defence announced £2 million of funding from the Covenant Fund for a one-stop service to better support British Armed Forces veterans in need. The service responds to calls from veterans’ charities and groups for help in navigating the wide range of services and organisations set up to support those who have served in the Forces.
The service was formally launched to the press and public on 20 June 2017 and will be the first point of contact for veterans and their families to access information, advice and support on a range of issues including healthcare, housing, and employment. It will allow information and services from partners to be accessed from one place and all enquiries will be followed up to ensure that veterans receive the right support. The Veteran’s Gateway has a website, found at: https://www.veteransgateway.org.uk/
It provides online chat, phone line and text message services available to any veteran, from anywhere in the world, 24 hours a day. Veterans can access face-to-face support through the Veterans’ Gateway network of partners and organisations across the UK and overseas.